Emotional Intelligence

Emotional Intelligence refers to the capacity for recognising our own feelings and those of others, for motivating ourselves, and for managing emotions well in ourselves and in our relationships. In the modern workplace, being able to navigate the emotions of oneself and one’s colleagues as well as prospects and customers is key to not only managing ones well being, but also increasing the potential of the business. An emotionally intelligent workforce can work in harmony like a well oiled machine. This course will help learners understand what it means to be emotionally intelligent, which techniques to employ, and how to utilize these skills to make a meaningful impact in the workplace.

Product Description / Course Objectives

At the conclusion of this course, the learner will be able to:

  1. Define what is Emotional Intelligence?
  2. Understand what impact Emotional Intelligence has in the workplace
  3. Explain how is Emotional Intelligence related to IQ
  4. Utilize methods to improve Emotional Intelligence

Credit Hours: 2

Approved for CEU Credit in:

Alabama, Kentucky, Louisiana, Mississippi, Montana, New Jersey, Tennessee, Texas